She is an elderly woman with blue eyes and brown hair picked up on an impeller. She wears a loose black uniform with white buttons and a black belt.
Anna is a conservative and objective woman. As a maid, she shows her respect for the Cavendish family, despite being against Daryl's actions as head of the family. She seems to be especially close to Diana, staying at her side since her arrival at the mansion. She is very strict and authoritative, and is appalled when people fail to show their manners.
Anna has served as a maid to the House of Cavendish since Diana was very young. When the family begins to suffer financial problems, Anna is one of the few servants who remain at the side of the family.
Anna appears for the first time receiving Diana when she returns to the manor. Anna explains the bad situation in which the family is and that many of the servants have resigned because of it.
When Akko arrives at the manor, Anna assists in arranging her with a dress that Diana used to wear at the age of twelve. Anna shows her displeasure with the presence and attitude of Akko, only accepting it by order of Diana. Anna makes Akko see that Diana is very kind as is her mother, revealing that Diana lost her parents from an early age. When Akko says that she wants Diana to return to Luna Nova, Anna claims that Diana must become the leader of the House of Cavendish to prevent Daryl from taking control.
Anna accompanies Diana when she went to the shrine ritual to perform the ceremony to be the head of the family. Then, when Akko and Andrew discover Daryl's plan to prevent Diana from performing the ritual, Anna tries to dissuade them from going there by warning them of the curse that falls on anyone who interferes with the ritual. Akko decides to go save Diana anyway.
The next day, while Diana lamented the fact of her not being able to complete the ritual in a bid to save her aunt and cousins, Anna hands her the box with her premium Chariot Card, making her see that she must follow her dream of attending Luna Nova. As Diana and Akko departs, Anna visibly surprised to see how much her mistress' aforementioned decision truly humbled Daryl despite their difference, thus reinvigorated her own faith over Cavendish family's future.
Anna is extremely loyal to Diana and has seemingly been in her service since her childhood. She berates those view her mistress as anything other than the kind girl she is.
She initially does not care much for Akko due to her constant criticism of Diana; only serving her on orders by her mistress. However, Anna is willing to explain the reasons behind Diana's actions to Akko, who in turn gains a greater appreciation for Diana.
- For more images related to Anna, see the file category: Category:Images of Anna.
- The name Anna is a Latin variation of the Hebrew name meaning Hannah "favour or grace, prayer, God has favored me".